Legal Pages Every Course Site Needs
This lesson isn’t glamorous. But it’s the one that protects you from lawsuits, refund disputes, and platform account suspensions.
Every course site needs specific legal pages. Not because they’re nice to have . Operating without them exposes you to real liability.
The Five Pages You Need
1. Terms of Service (ToS)
Your ToS governs how students use your course. It covers:
- What they’re buying — access to course content, not ownership of the materials
- Intellectual property — your content is copyrighted; they can’t reproduce, share, or resell it
- Account responsibilities — they can’t share login credentials
- Limitation of liability — you’re teaching, not providing licensed professional advice
- Modification rights — you can update the course content and terms
Why it matters: Without a ToS, a student could argue they own the course content because they paid for it. They could share your videos publicly, and you’d have no contractual basis to stop them.
2. Privacy Policy
Required by law in most jurisdictions. Covers:
- What data you collect — name, email, payment information, course progress
- How you use it — delivering the course, sending emails, processing payments
- Who you share it with — payment processors (Stripe, PayPal), email platforms, analytics tools
- Cookie usage — if your site uses cookies (it does), disclose what and why
- Data retention — how long you keep student data
- User rights — how students can request data deletion
Why it matters: GDPR (Europe) and CCPA (California) require privacy policies. Fines for non-compliance can reach 4% of annual revenue. Even if you only sell to US customers, some states have privacy laws that require disclosure.
3. Affiliate Disclosure
If you earn commissions by recommending products or services — which you should, because affiliate income is a natural revenue stream for course creators — you must disclose it.
The FTC (Federal Trade Commission) requires:
- Clear and conspicuous disclosure — not buried in fine print
- Before the recommendation — the disclosure should appear before or at the point of the affiliate link
- Plain language — “I earn a commission if you purchase through this link” is sufficient
- On every page with affiliate links — not just one global disclosure
Why it matters: FTC enforcement is real. The commission has sent warning letters to creators who failed to disclose affiliate relationships. The disclosure itself is simple; the penalty for not having it is not.
4. Refund Policy
Your refund policy sets expectations and protects you:
- Refund window — 14 days, 30 days, or conditional (e.g., “must complete 50% of the course”)
- Refund method — full refund, partial refund, or course credit
- Process — how students request a refund (email, support ticket)
- Exceptions — circumstances where refunds aren’t available
Why it matters: Payment processors (Stripe, PayPal) require a stated refund policy. Without one, processors often side with the customer in disputes. A clear policy also reduces chargebacks.
What we recommend: A 14-day no-questions-asked refund policy for courses under $500. For premium programs ($1,000+), consider a conditional refund that requires students to show they completed the work.
5. Earnings Disclaimer
If your course discusses making money — even indirectly — you need an earnings disclaimer:
- No guarantees — results vary based on effort, market, and other factors
- Examples are illustrative — testimonials and case studies represent specific results, not promises
- Not financial/legal/medical advice — your course teaches, it doesn’t replace professional counsel
Why it matters: Without an earnings disclaimer, a student who doesn’t achieve the results you described could claim you made false promises. This is the most common legal issue course creators face.
Where to Put These Pages
- Footer of your site — link to all legal pages from every page
- Sales page — link to ToS, refund policy, and privacy policy near the checkout button
- Course checkout — “By purchasing, you agree to our Terms of Service”
- Affiliate content — disclosure at the top of any page with affiliate links
How to Create These Pages
You have three options:
1. Use free generators — TermsFeed, PrivacyPolicies.com, and similar services generate basic legal pages for free. They’re not customized to your specific situation, but they’re better than nothing.
2. Use your platform’s built-in tools — Most course platforms (GHL, Teachable, Kajabi) include legal page templates or generators in their setup process.
3. Hire a lawyer — The gold standard, but expensive ($500–$2,000 for a full set of legal documents). Worth it when you’re making $50,000+/year from courses.
Our recommendation: Start with free generators. When your course business generates consistent revenue (over $5,000/month), invest in proper legal documents. It’s an operating expense, not an upfront cost.
One More Thing: Accessibility
While not strictly a legal page, accessibility matters. In the US, the ADA (Americans with Disabilities Act) has been applied to websites. Adding captions to your videos, using alt text on images, and ensuring your site works with screen readers isn’t just ethical — it’s becoming a legal requirement.
Most course platforms handle basic accessibility (keyboard navigation, screen reader compatibility). Captions are your responsibility — add them to every video.
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